Customer information will be used at our company only for the following conditions: a response to customer’s product repair requests, and a statistical processing in anonymized state in order to improve customer service.

There is a possibility that customer information may be transferred to our affiliated companies and their subcontracting companies in Japan, the U.S., and Hong Kong and stored in the servers in those countries. Though Japan, the U.S., and Hong Kong do not receive the adequacy decision by the European Commission, we will properly manage your personal information.

You can request us the access to your own personal information, rectification or erasure, etc. of inaccurate personal information. For further information please refer to the data controller CITIZEN MACCHINE ITALIA s.r.l. using the contact details below. If you are dissatisfied with the processing of personal information at our company, you can lodge a complaint to the supervisory authority (for Italy, DPA contact information or our inquiry desk.

You have the right to withdraw your consent at any time, and the withdrawal does not affect the lawfulness of processing or transferring based on consent before its withdrawal.
For inquiries regarding this matter, please contact the following desk.

– Inquiry Desk –
Via Guglielmo Marconi 47
24040 Comun Nuovo (BG)
Tel. + 39 035 877738 ((Inquiry desk for personal information)
Orari: dalle 09.00 alle 12.00 e dalle 14.00 alle 17.00


Comun Nuovo (BG), 22nd may 2018